About the project.
We worked with Nicole Steffen Design, LLC to create this awesome website for a wonderful Northern Michigan business. Traverse Benefits is a locally owned insurance and employee benefits agency serving Northern Michigan with personalized guidance for businesses, families, and individuals. Based in Traverse City, they offer strategic planning and advocacy across group insurance, individual coverage, and Medicare. Rooted deeply in community, their mission emphasizes education, clarity, and long-term relationships that begin with trust and continue through attentive service.

Intuitive Service Pathways
Clear menu structure and calls to action help users quickly find coverage options—whether they’re looking for group plans, individual insurance, or Medicare support.
Strategy-Driven Messaging
Copy focused on “Financial‑Minded,” “Independent Agency,” and “Strategy First” sets expectations for smart, client-first guidance—not just policies.
Educational Insights & Resources
An "Insights" hub provides ongoing expert articles—helping users gain clarity on insurance and benefits while reinforcing Traverse Benefits as a knowledge partner.
How it helped.
Traverse Benefits needed a digital platform that felt like the face-to-face experience they’re known for—knowledgeable, transparent, and supportive. We built a site that immediately communicates their ethos with headlines like “Times Are Changing and So Are Your Insurance Needs,” and organized content that guides each visitor—whether a small business owner or a Medicare seeker—through the next right step. By weaving in plain-language messaging about simplicity, quality, strategy, and service, and enabling tools like secure portal access, scheduling, and direct advisor connection, the site blends educational depth with streamlined navigation. This creates a user-friendly environment that reflects Traverse Benefits’ “Local. Wise. Nimble.” character, making insurance less confusing and more connected to life in Northern Michigan.
Let’s Get Started
Ready to make a splash with your brand? Start a project with us today and together we’ll chart your course to success.
